This Privacy Notice sets out how we at Women’s Health Week Ltd use, protect and share the personal information that we collect from you when you use our website, register for or attend our events, use our event app, or when you interact with us or contact us in any other way.
In this notice:
Women’s Health Week Ltd is the data controller responsible for your personal data (collectively referred to as “we”, “us” or “our” in this Privacy Notice).
Our full company details are:
Legal entity name: Women’s Health Week Ltd.
Company registration: Registered in England and Wales (Company number: 15144498).
Registered office: Arc Club Earlsfield, 21 Trewint Street, London, England, SW18 4HA.
Email address: info@womenshealthweek.com.
You can contact us at the above address should you have any questions about this Privacy Notice, or if you would like to exercise any of your rights under Data Protection Laws, which we set out below.
We may collect, use, store and transfer different kinds of personal information about you such as:
Identity and Contact Information about you including first and last name, job title, company name, email address, phone number, postal address, LinkedIn profile (if provided) and other contact details.
Payment Information including your billing name, card transaction metadata, bank account and payment card details, billing address, details about payments to and from you and other details tickets you have purchased from us.
Technical and Usage Information including internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, device ID, device identifiers and other technology on the devices you use to access our website, and information about how you interact with and use our emails, website, platform and Services (e.g. how you engage with and attend WHW).
Marketing and Communications Information including your preferences in receiving marketing from us and our third parties and your communication preferences, tracking pixels to determine marketing effectiveness etc.
Services Information including personal information that is required for us to provide our services, including event attendance details, photos and videos, registration details, ticket type, attendance records, disability, medication requirements (dependant), dietary and accessibility requirements and health conditions, matchmaking inputs (e.g. goals, focus areas, preferred partners), interaction history, referral activity, platform usage data, engagement metrics, referral history, content access logs.
We also collect, use and share Aggregated Information such as statistical or demographic data for any purpose. Aggregated Information could be derived from your personal information but is not considered personal information in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Technical and Usage Information to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal information so that it can directly or indirectly identify you, we treat the combined data as personal information which will be used in accordance with this privacy notice.
How your information is collected:
When you interact with us: you may share your personal information with us when you provide information using any means on our website and/or platform including via online registration and booking forms, when you provide answers to us via our matchmaking service, when you provide personal information to our employees, via our contact and support channels, during on-site registration and check-in, when you complete surveys and feedback forms, or when you otherwiseengage with us, including when you correspond with us by email, post, telephone or any other means, including through using our Services.
From third parties: we may obtain your personal information from available third parties (which, when combined with other personal information we may have of yours, may also constitute personal information).
How your information is used:
Data Protection Laws require us to have a legal basis for everything that we do with your personal information falling under one of the following categories:
Performance of a contract with you: Where we need to perform a contract we are about to enter into or have entered into with you.
Legitimate interests: We may use your personal information where it is necessary to conduct our business and pursue our legitimate interests, for example to prevent fraud and/or enable us to give you the best user experience. We make sure we consider and balance any potential impact on you and your rights (both positive and negative) before we process your personal information for our legitimate interests. We do not use your personal information for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).
Legal obligation: We may use your personal information where it is necessary for compliance with a legal obligation that we are subject to.
Consent: We rely on consent only where we have obtained your active agreement to use your personal information for a specified purpose, in relation to receiving marketing emails from us.
Vital Interests: We may process your personal information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
We use your personal information in a number of different ways and for different reasons – the tables below set out what we do and why:
Identity and Contact Information
What do we do?
Why do we do it?
What is the Legal Basis?
Identify you when you visit our websites or platform or you contact us for any reason.
So we can identify you for security, personalised services etc.
Legitimate interests: necessary for us to be able to communicate with you.
Process any payment for ourServices and (a) Manage payments, fees and charges(b) Collect and recover money owed to us.
So we can provide you with the Services that you purchase.
Performance of a contract with you.
Legitimate interests: necessary to ensure the financial health of our business and to manage our financial transactions efficiently.
To send you service updates, and updates to thisPrivacy Notice and/or ourTerms.
So we can keep you informed of any changes to our, terms and data processing.
Legitimate interests: necessary for the effective provision of our Services.
Legal obligation.
To send you information about our business.
So we can let you know about new services/events that we offer that you might be interested in
Consent.
Legitimate interests: necessary to promote our business.
To send you surveys and to ask and respond to feedback and correspondence or otherwise correspond with us.
To offer you the opportunity to let us know how we are doing, to let us know your views on another subject, for us to leverage your feedback to further develop and tailor our business and to improve your experience.
Legitimate interests: necessary to ensure we are providing the best service and to identify any areas of potential improvement.
To register attendees, issue confirmations and tickets.
To allow you to attend WHW and other events.
Performance of a contract.
To provide support and answer enquiries.
To enable us to respond to your questions and to manage your requests.
Performance of a contract (where related to fulfilment).
Legitimate interests: necessary for us to provide you with an efficient service.
To send operational and administrative communications.
To enable us to send you service updates, terms changes, logistical notices
Performance of a contract.
Legitimate interests: necessary for us to reliably communicate essential information that enables delivery of services, ensures attendee safety and meets contractual and regulatory responsibilities.
